Every year at CoreData we run a mystery shopping exercise to understand which business in Australia is the most efficient at attracting and processing home loan customers.
We do this by sending hundreds of Australians who are in the market for a home loan out to get a …
NAB, which for the past year has been written off as the weakest of the Big Four banks, is starting to post some serious numbers in retail banking on the back of its decision to focus on price as the clear point of separation.
NAB’s big focus has …
Social media now dominates our lives, but how credible is it perceived to be and can it be used as a tool for attracting new advice customers?
NAB’s bold use of social media to engage existing customers and attract new customers shone a light on the tools being …
As a Twitter user this burningpants correspondent has been confounded by the flurry of tweets by senior economic analysts clamoring for more regulation and government intervention into the markets. Marx has come back into vogue for many… again.
The media is having a field day with the theatre …
It’s pretty hard not to notice that the markets have been yo-yoing for some time now, and needless to say super fund members have had a rough ride.
It seems though that this burningpants‘ correspondent’s super fund thinks members have been hiding under a rock – either …
We live in peculiar times where the proliferation of information in its various guises appears to have set the world on a path of perpetual knee jerking and where nothing can remain constant.
This week marked the 50th anniversary of the forming of the Berlin Wall – and …
