Browsing all articles in Video


For the past three years the most aggressive and effective Australian banks in seizing new clients in the micro-business space have been CBA and ANZ.

Yet in 2009, CBA emerged alone in aggressively competing for micro-business customers, with ANZ retreating significantly to the point of failing to follow …

Choice, at least in financial services, isn’t necessarily a good thing – or at least it’s a poorly understood thing, because too much choice usually means consumers become paralysed.

The fast moving consumer goods and the internet search industry understand this concept very well.

Supermarkets know very well …

The whopping 150 year custodial sentence handed down in the US this week to Bernard Madoff provides limited reprieve to the thousands of investors who lost money.

The publicity surrounding the $65bn fraud raises questions again over inadequacies of Government and regulators to monitor a system that is …

Credit cards are a necessary evil in the diminishing cash world we inhabit, but so many of us don’t control the beast, bending over and paying without argument the extravagant fees and high interest demanded.

Currently there is over $32 billion in credit card debt in Australia accruing …

Richard Branson may only be the 234th richest person on the planet yet an independent Sydney radio station is looking to him as the potential source of its own economic stimulus plan.

FBI radio is calling on listeners to make an open pitch to the bearded billionaire in …

Mass affluent Australians – the 3.2 million-odd among us who earn more than $100,000 a year – don’t care too much for retail banks.

Actually, that’s not quite true. Despite being convinced that financial institutions don’t particularly care about them, they are not sure exactly what to think about banks. …

Financial Planning Shadow Shopping

A study of financial planner ability to service and engage with real buyers of investment, superannuation and insurance advice.

Greener Pastures

A study of the drivers and barriers for advisers establishing their own AFSL.

Financial Planner Affection

A study of consumer sentiment towards financial advisers and financial planning groups.

Women In Super

A study of the female mindset when it comes to superannuation.

Australian Cash Report Q2 2011

A detailed analysis of the Australian retail deposit industry conducted quarterly. Q2 2011 focused on 'At-call account selection drivers'.

Australian Mortgage Report Q2 2011

A detailed analysis of the Australian mortgage industry conducted quarterly. Q2 2011 focused on Lender Strategy / marketing impacts.