Down here at burningpants we spend a lot of time examining the signals of the economy – looking for the signs that the choppy economic cycle we are in is ending and that we might return to what we think of as normal economic cycles.
To be honest …
What is the key to success in financial planning?
Ask any retail investor and they will inevitably tell you that investment performance is the key to satisfaction with their financial planner.
But often these so-called hard factors, such as price and performance, are a red herring.
So …
Such has been the explosion of social networking that newborn babies are now being set up with a facebook account so proud mums and dads can take the concept of ‘show and tell’ to a whole new level.
Recently, this burningpants correspondent’s cousin became a first-time father to …
Here is the theory behind the concept of so-called ‘Brand Butlers’: Customers are jaded, time poor and persistently disappointed with the service businesses that they interact with.
In part this is because service brands, for example financial services, almost deliberately over-promise how interested they are in their customers, …
Consumers have one of the most powerful tools at their disposal when it comes to poor customer service – the ability to vote with their feet.
But recent qualitative research carried out by CoreData suggests that rather than exercise their right to opt to terminate a relationship when …
Sunrise‘s Kochie might be the most recognisable expert among the financial media heavyweights, but the public don’t rate his level of knowledge – despite his strong economic background.
burningpants affiliate CoreData Labs recently canvassed the views of more than 250 Australians to determine how our financial experts …
