Just like mullets and jumpsuits, or a rogue ex-boyfriend, often the past comes back to haunt us.

Investors spent last year watching the Australian economy wriggle free of the global downturn with merely a few scratches, while other nations scrambled to…

It’s of great interest to us here at burningpants that Australia’s big four banks have decided that it’s not enough to provide services to Australians of all ages – but that they need to be loved by them too.

All of the…

Jeremy Cooper’s MySuper is predicated on the fact that direct engagement in superannuation decision-making is not a priority for a large proportion of the population.

In addition to MySuper, which would see members invested in the default option of their current…

Super funds are constantly faced with the challenge of engaging their members, but the reality is that more than half of us didn’t even care enough about our superannuation to select the fund we’re currently in.

Recent research by CoreData found…

When it comes to banking and insurance, service appears to be polarised in the UK.

Small numbers of financial companies are delivering really great service to customers, while a large majority are only so-so in the eyes of customers.

Regardless of the…

Investor sentiment has unexpectedly declined in the first quarter of 2010, defying the logic of a rising market and strong signs of an economic recovery.

The IFSA/CoreData Investor Sentiment Index for Q1 2010 reveals that while sentiment remains in positive territory,…